City of LA Customer Story

ServiceNow

This personal customer story highlights efforts made by key people in the city of Los Angeles to support their struggling residents during the COVID-19 pandemic.

Who you’ll hear from: Ivan Orozco, a case worker from Bresee (a family source center). Ted Ross, CIO of the City of Los Angeles. Anna Ortega, Directory of Rental Stabilizations with HCID. Residents of Los Angeles Yesenia Saenz and Auricela Cruz Tolino.